Questions before you get started
Which platforms do you work with?
Magento Open Source, Adobe Commerce including Cloud projects, Shopify stores and apps, and WordPress including WooCommerce projects.
Can I purchase maintenance without a development project?
Yes, choose a published plan that fits your platform and requirements. Onboarding confirms the website details, access arrangements and the work your chosen plan covers.
Is checkout on this website?
Service subscription and supported product payments use the TechImprovement checkout with secure Stripe payment components. A bank authentication step may be required. Shopify App Store apps are installed and billed through Shopify.
Are all development requests included in maintenance?
No. Each plan has a defined allowance and scope. Major upgrades, new projects and additional work need a separate agreement unless the plan explicitly includes them.
Can I change or cancel a subscription?
Review the available actions, effective date and plan terms in your customer account. Contact support if your situation needs a separate review.
How are Magento products licensed?
Review the product edition, compatibility, domain requirements and license scope before checkout. Available downloads and support details appear in your account after payment is confirmed.
Can you assess a project before quoting?
Send a clear description through the contact form. If investigation itself requires paid technical work, its scope and fee are agreed first.